Refund policy
Refund Policy
At Sea Panda, we take great care in crafting your custom socks and ensuring your satisfaction. Due to the personalized nature of our products, we do not accept returns. However, your happiness is our priority, and we’re here to help resolve any issues that may arise.
Issues with Your Order?
If there is a problem with the quality or condition of your product, please don’t hesitate to contact us. Whether it’s a printing error, damage during delivery, or anything else, we’ll work with you to make it right.
How to Reach Us
Our friendly sales team is ready to assist you. Simply send an email to sales@seapanda.co.nz, and include:
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Your order number
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A brief description of the issue
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Photos of the product, if applicable
We’ll review your concern promptly and provide the best possible solution.
Thank you for choosing Sea Panda! Your satisfaction means the world to us, and we’re here to ensure you love your custom socks.
Business Address: 41A Barbados DriveUnsworth Heights Auckland 0632 NZ
Email: sales@seapanda.co.nz
Phone: + 64 27 942 7342